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How do I place an order?
Shopping Cart
Our on-line shopping cart is available 24 hrs a day and is a secure encrypted cart. Air freight charges sometimes differ on heavy items than what the cart calculates. You will be notified if this happens. Your order is verified by email upon completion.
Phone
281-334-4663 between 9:00 am and 5:00 pm CST Monday - Friday
Mail
Send completed order form with check, money order, or credit card information to:
Gifts @ Pages / Pages Marketing
Attn: Order Dept
2114 Seabrook Circle
Seabrook, Texas 77586
USA
 Do not send cash. We cannot be responsible for cash mailed.
Personal check orders are processed within 10 working days after Bank verification.

General Order Information
Shipping Different From Billing
When placing an order and your shipping address is different than the billing address of your credit card you must contact us once you place your order to explain why we are shipping to a different billing address. Once we verify your information it will then be to our discretion whether or not we will ship your order to that address or not. This policy helps protect you from someone else using your credit card.
Pricing Disclaimer
Due to human error it is possible to have mistakes throughout our website network so in the event of a pricing mistake we reserve the right to go by the pricing in our database in-house.

What is your Cancellation/Return/Refund Policy?
 
All cancellations, exchanges and returns must be made in writing and returns must be accompanied by a RA number [Return Authorization number]. All RA#'s expire 10 days after date of issuance! You must contact us at 281.334-4663 for this number. Without an RA#, any returned box will be refused at the dock. If box somehow comes into our warehouse without an RA#, you will be contacted to see if box should be destroyed or returned to you at your cost. Any discounts and/or promotions given on your order will be charged back to you.
Due to the type of merchandise we carry please read this return/refund policy carefully.
Closeout/Sale Products
All sales final! No exchanges and no returns on all closeout/sale products in our closeout/sale categories.
Makeup
All sales final! Due to environmental exposures and hygiene, no makeup items can be returned or exchanged.
Pyrotechnics
All sales final! Due to HAZMAT shipping requirements, pyrotechnic items can not be returns or exchanged.
Mascots
All sales final! Mascots are portrayed as best as possible and generally the product turns out better then the picture. If you are not satisfied with your mascot we will make every effort to make it right.
  • Mascots are created as we get the orders and the time it takes to create them and get them to you may vary depending on the time of year and the work load already in house.
  • Mascots can not carry a warranty because it is not verifiable as to how the mascot is taken care of and who wears it. We will try, however, to work with you if any problems occur within the first few months due to a imperfection on our part.
  • Due to the fact that mascots are created as you place the orders there is no refund on mascots once the order is placed.
Santa Claus Suits
Exchanges: Santa suit orders that are not the correct size can be exchanged for another size.
  • Customer is responsible for shipping both ways.
  • We must be notified within 48 hours of delivery via e-mail or phone to receive an RA#.
  • We must receive the suit within 10 days. All RA#'s expire 10 days after date of issuance!
Returns: Our santa suits are of the best quality available. Unlike other website's who have a no return policy on suits, we offer a "satisfaction guarantee". If you are not completely satisfied with your santa suit you can return it for a full refund less shipping. NOTE: Wig and Beard sets are only returnable in unopened original sealed packaging.
  • Customer is responsible for shipping both ways.
  • We must be notified within 48 hours of delivery via e-mail or phone to receive an RA#.
  • We must receive the product within 10 days. All RA#'s expire 10 days after date of issuance!
Lighting
Outside US: Purchasing and/or shipping any lighting product outside the 50 United States of America voids all warranties.
Exchanges: All lighting fixtures are covered by individual manufacturer's warranty. If for any reason you receive a defective product, please contact the appropriate manufacturer for an exchange. If the manufacturer is unable to assist you, please contact us and let us know.
Returns: Lighting products all carry a very definitive description and we will try to assist you in your lighting decision the best we can. All lighting returns are subject to a 15% restocking fee. Fixtures must be received in original packaging without any signs of use.
  • Customer is responsible for shipping both ways.
  • We must be notified within 48 hours of delivery via e-mail or phone to receive an RA#.
  • We must receive the product within 10 days. All RA#'s expire 10 days after date of issuance!
  • Any discounts and/or promotions given on your order (including free shipping) will be charged back to you.
Other Items
Exchanges: We do offer an exchange of products for a different size of the same product.
  • Customer is responsible for shipping both ways.
  • We must be notified within 48 hours of delivery via e-mail or phone to receive an RA#.
  • We must receive the product within 10 days. All RA#'s expire 10 days after date of issuance!
Returns: Any product returned will be subject to a 15% restocking fee! All returned products must be in their original packaging without any signs of use.
  • Customer is responsible for shipping both ways.
  • We must be notified within 48 hours of delivery via e-mail to receive an RA#.
  • We must receive the product within 10 days. All RA#'s expire 10 days after date of issuance!
General Notes
Products are checked and carefully packed upon leaving our warehouse so any damages due to shipping should be filed with the shipping company.
Merchandise must show no sign of wear and be in the original packaging for we only sell new and unused products.
We will not accept exchanges or returns on closeout/sale items, hair products, makeup, pyrotechnics, under garments, or any special order items.
We always do our best to accommodate our customers on time related orders but we are not responsible for time factors on product delivery from shipping carriers.
Undeliverable Orders: Undeliverable or refused orders will be subject to all shipping charges both ways!
Non-Refundable Items
This is a quick general listing of the item categories that are considered non-refundable!
Makeup Prosthetics
Wigs Beards Mustaches
Do You Have A Catalog?
In an effort to keep our cost down and pass the savings on to you we have chosen not to have a paper catalog which carries all of our items. Feel free to call us with any questions concerning any products which you are looking for and do not find on our website.
Do You Have A Minimum Order?
Orders for less than $ 20.00 carry a $ 10.00 USD surcharge.
Do You Charge Sales Tax?
Texas residents, please add 8.25% sales tax
Shipping Cost Estimate*
$10 freight per $100 - based on the weight of some items you will be notified of any additional freight charges prior to shipping
Do you Offer Shipping out of the United States?
No
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